Messaging

Create your own messaging applications

Integrate messaging into your applications with Aculab Cloud.

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Benefits

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Broadcast messaging

Aculab’s SMS and MMS capabilities allow you to send mass communications, fast. Simply broadcast a message, or engage in two-way conversations with the recipients.

Appointment reminders

Reduce no-shows and save money by sending timely SMS and MMS reminders. Fully automate and personalise the messages, close the loop with replies to confirm attendance, all providing your customers with the best service.

A global platform

Reach your customers wherever they are with our simple to integrate and easy to use messaging API, optimised for global delivery.

Features

SMS & MMS messages

Aculab Cloud supports long code SMS messages around the world, plus MMS messages in the USA and Canada. We have worldwide number lookup so you can tell fixed line numbers from mobiles.

A2P routes

We use high quality Application to Person (A2P) routes where available, and will work with you to register your campaigns where required. For example, we use only A2P routes in the USA, and work with our customers to register all campaigns with The Campaign Registry. We are a responsible messaging provider.

Immediate Communication

SMS and MMS messages are seen quickly, via the notification mechanism of the recipient’s phone. They are a great way to deliver short messages fast, and have them read.

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Use cases

Healthcare

Connecting patients and medical practices, as part of a HIPAA compliant service.

Finance

Reach out for contract reminders, engage in two-way conversations for support and promotions.

Education

Keep everyone in the loop with Aculab’s messaging API, used for alerts and notifications.

Integrating SMS with your Website

Ever wondered exactly how to easily build SMS capability into your website from the ground up? Watch our short WordPress tutorial series here.

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Documentation

Walkthrough guides, application and deployment notes, datasheets, case studies and white papers.

Walkthrough guides

Getting started on Aculab Cloud

Writing your first SMS application

The Aculab Cloud guide to IVR

How to create a conference service

How to use speech recognition in Aculab Cloud applications

Application notes

Benefits of using voice for appointment reminder systems

Implementation services to assist with your Aculab Cloud deployment

Local clouds and data sovereignty

Deployment notes

Aculab Cloud appointment reminder system

Aculab Cloud fax solution

Aculab Cloud message broadcast system

Aculab Cloud IVR solution

Datasheets & demos

Aculab Cloud datasheet

AI-AMD datasheet

Case studies

AI-AMD case study - OCTA

Property management case study - VoiceScape

Appointment reminders case study - eClinicalWorks

Automated surveys case study - VirtuaTell

Voice broadcast case study - Alert Solutions

IVR case study - BeQuick Software

Mass outbound case study - Try Apt

Finance and banking case study

White papers

Audio-to-audio call translation

Accelerating innovation for healthcare applications using Aculab Cloud

Cloud contact centre white paper

Cloud ROI white paper

HIPAA and privacy white paper

Telephone-based speech analytics in the healthcare industry white paper

Technical documentation

Installation guides, API References, and other technical documentation

Quickstart

Integrate Aculab products into your applications in minutes with this Quickstart guide.

Case studies

Discover how we have helped our clients, and how you too can benefit from Aculab Cloud.

Technical documentation

Find out about the installation guide and other technical documentation here.

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Interested in seeing how Aculab can power your applications or how you can benefit from our cloud infrastructure?
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